How we implemented Robotic Process Automation for Crowe’s auditing processes
Discover how we revolutionized Crowe’s auditing processes with a custom Excel plugin, streamlining tasks, and ensuring data accuracy.
Crowe Global, commonly referred to as Crowe, is a multinational professional services network. It is the 8th largest global accounting network in the world by revenue. The network consists of more than 220 firms with over 40,000 employees in 130 countries.
For Crowe, a crucial but time-consuming task had become a bottleneck: auditing. The audit process involved handling an Excel document comprising over 30 tabs. Each tab was dedicated to collecting financial data, and extensive calculations were carried out across the board.
Though the system was semi-automated—with data being entered in one primary tab and other tabs updating through pre-set formulas—it was far from efficient. Auditors spent hours navigating, checking, and managing this behemoth of a document. Errors were frequent, given the volume of data manipulation, leading to compromised data integrity.
The number of hours auditors previously dedicated to this task plummeted. With the new plugin, the firm witnessed a dramatic reduction in manual hours, resulting with time, will result in significant cost savings.
With the previous formula-driven system, there was a significant reliance on manual data input, which inherently carried a high probability of human errors. The new plugin, by automating many of these processes, minimized human intervention and, in doing so, drastically reduced the chances of errors being introduced. This shift not only ensure data integrity but also provided greater confidence in the audit results.
Stakeholders: The auditors, who previously managed the manual process.
Team: 1 React developer
Duration: The transformation was achieved in a mere 200 work hours—a small investment for the tremendous long-term benefits reaped.